Sales

• United States and Canada
  Meet the Ipswitch Sales Team
• Email
• Call 781 676-5700
• Orders only 800 793-4825

• United States & Canada Resellers & Channel Partners (and information about Partner program)
  
• channelsales@ipswitch.com

• Europe, Middle East, Africa
• eurosales@ipswitch.com

• Asia Pacific Rim, Mexico, Latin America and South America
• internationalsales@ipswitch.com

• OEM Sales Worldwide
• oem@ipswitch.com

Online Purchase Questions

If you have ordered software from our website and:

• You would like to view your order data,
• You had problems ordering (including browser/computer crashes during the order process)
• You have questions about online orders, payments, or shipment by asknet

Please contact our online purchasing partner asknet

Customer Service

Please see our FAQ.

If you want to:

• order software by phone rather than online
• order software with delivery of physical CDs
• order software upgrades
• have questions about:
• serial numbers
• license keys
• service agreements
• software activation
• downloading software
• downloading patches
• Vista support

Then contact us via:

• Web Answer Wizard
• Email
• Call (781) 676-5700

Technical Support

Solutions to most issues are found in the Support Centers for each product:

WS_FTP Home   WS_FTP Professional
IMail Server    WhatsUp Gold       Others

Registered customers within warranty or with an active Service
Agreement are also entitled to unlimited technical support via email and telephone.

• WS_FTP Home/Pro Web Answer Wizard
• Email
• Call (706) 312-3500

Search our Knowledge Base

Messaging

(IMail Server, Ipswitch Instant Messaging)

Network Management Software

(WhatsUp Gold, WS_Ping ProPack)

File Transfer

(WS_FTP Professional, WS_FTP Home, WS_FTP Server, WS_FTP Professional SDK)

Resellers & Channel Partners